Before you order
Request the written warranty duration, coverage, exclusions and claims process for the confirmed supplied product. Concept listings do not carry a production warranty.
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Warranty & support
Confirm the support terms for your exact order.
If you need help
Include your order or enquiry reference, product identifier, installation details and a description of the issue. Ask where to submit supporting photographs.
Returns and remedies
Return authorization, freight responsibility and any replacement or credit are reviewed against the terms agreed for your order. Do not ship a return before receiving instructions.